AI Agent Developer: Seattle
Microsoft ISV partners, Boeing contractors, and Amazon B2B tools teams all have the same experience with agent demos: they work in isolation, in a notebook, against a toy dataset. The production version breaks in specific and predictable ways. An agent that sends emails without an approval gate sends the wrong email to the wrong person. An agent that places orders without idempotency keys places the same order twice when the network times out. An agent that logs nothing produces incidents that take a day to diagnose.
These are architecture problems, not model problems. Observability, approval gates, idempotency, and SSO delegation all need to be designed into the system from the start. Bolting them on after the first production failure is significantly more expensive than including them in the original build.
We build agents with these requirements in from day one, as a fixed-scope engagement.
Describe your enterprise agent requirements.
A demo agent runs against a single user's data, in a single session, with no external side effects. When it makes a mistake, you close the notebook and try again. A production agent at enterprise scale runs against thousands of users' data, across concurrent sessions, with external side effects that range from reading a spreadsheet to sending an email to placing a purchase order.
Four requirements separate demo-quality from production-quality enterprise agents. Observability means every tool call is logged with enough detail to reconstruct what happened during a security incident. Approval gates mean irreversible actions pause for human confirmation. Idempotency means retrying a failed action does not duplicate it. SSO delegation means the agent operates within the triggering user's permission scope, not a broad service account.
None of these come for free from a framework. All four need explicit engineering decisions.
What you need to answer “what did the agent do and why?” in 5 minutes.
Each tool call emits a structured log event with tool name, input hash, output hash, latency, cost, user identity, and run ID. The log store is append-only and queryable by any field combination.
Token consumption and external API costs are recorded at the tool call level and aggregated to the run level. Cost anomalies (a run that costs 10x the average) surface in the monitoring dashboard before the billing cycle.
Each agent run generates a trace with spans for planning, tool execution, and synthesis steps. Latency outliers are visible in the trace without manual log parsing. Long tool calls are identified by name and input type.
A security reviewer can query all agent actions by user, by tool, by time range, or by cost. Queries return within 5 seconds on a 90-day window. No custom tooling required, the query interface is a standard SQL or API interface against the log store.
Sending external emails, placing orders, updating billing records, and deleting data are gated by default. The agent queues the action, notifies the approver, and waits. Read operations and reversible writes continue without interruption. Approval thresholds are configurable by action type and transaction value.
For writes that can be undone (CRM updates, internal record changes), the agent stores the pre-change state in a rollback record before executing. A one-step rollback reverts the change without requiring a support ticket or a developer.
Each tool call receives a deterministic idempotency key derived from the action type, input parameters, and run ID. For APIs that support idempotency natively, the key is sent in the request header. For APIs that do not, the deduplication layer intercepts retries and returns the cached result.
The agent authenticates on behalf of the triggering user via OAuth delegation. The user's token is re-validated at each privileged tool call. If the token expires or the user's permissions change mid-task, the affected tool call fails gracefully with an error the agent surfaces to the user.
Tell us the irreversible actions, the compliance requirements, and the user base size. We will reply within one business day.