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Healthcare
EHRs manage records. They do not automate prior auth, chase referrals, handle after-hours scheduling calls, or write documentation while a physician is still in the room. We build the systems that close those gaps.
Every system we build for healthcare uses HIPAA-compliant architecture from day one: BAA-covered infrastructure, PHI minimization in the LLM context, and data residency you control. We are not retrofitting compliance after the fact.
Tell us about your workflow.
Six specific systems for clinical and operational workflows.
Web or phone intake form captures structured data and writes it directly to your EHR. Patients answer questions once. Staff stop re-entering data.
The AI reads clinical notes, identifies the payer, and generates a prior authorization request in the correct format. Reduces PA turnaround from days to hours.
Tracks outbound referrals, follows up with receiving providers, and updates the referring team when records or appointments are confirmed. Nothing falls through the cracks.
Ambient voice capture during the encounter → structured SOAP note in the EHR. Physicians spend less time on documentation after the visit.
A phone agent handles cancellations, rescheduling requests, and follow-up appointment reminders. Works off-hours. No staff required for routine calls.
Search across clinical protocols, formulary, CPT codes, and payer policies in plain language. Answers citations included. Staff can verify the source.
HIPAA compliance for AI is not just about where data is stored. When PHI enters an LLM context window, in a prompt, in retrieved chunks, in a chat history, that constitutes processing under HIPAA. Any vendor whose model touches that data is a business associate and must sign a BAA.
Three issues come up on almost every healthcare AI build:
Full architecture detail is on our HIPAA compliance page.
Consumer health apps with general wellness content
If the product is wellness content, habit tracking, or general health information (not a clinical workflow), this is not what we build.
Research-only use without a clinical workflow
We build production systems against real patient workflows. Research projects that are not tied to a clinical process are a different engagement type.
Pre-product startups without a workflow to automate
AI needs a workflow to improve. If the product concept does not yet include real patient-facing or staff-facing processes, talk to us after you have validated the core workflow.
Tell us which workflow is consuming the most staff time or causing the most patient friction. We will reply within one business day with a rough scope and price range.