Hire a RAG Developer, Toronto, ON
A compliance analyst at Scotiabank needs to know whether the bank's internal mortgage underwriting guidelines satisfy the current OSFI B-20 residential mortgage requirements. The relevant source documents are published in both English and French. The analyst works in English. The RAG system needs to return the correct French-language regulatory passage in response to an English query.
Toronto is home to TD Bank, Scotiabank, RBC, CIBC, and BMO. All five operate under OSFI guidelines that differ from US equivalents: OSFI stress testing is not CCAR, CDIC is not FDIC, and CSA securities law is not SEC. A RAG system built for a Toronto bank must handle Canadian regulatory language, English and French retrieval, and cross-border disambiguation when the same topic has different answers in Canada vs. the US.
We build RAG systems for Canadian financial services document libraries, scoped to your document library and compliance requirements.
Tell us about your Canadian regulatory document challenge.
Toronto's Big Five banks generate and consume regulatory documentation at a scale that few other financial centres match. OSFI publishes supervisory guidelines, advisory letters, and capital adequacy requirements. CDIC publishes deposit insurance framework documentation. The CSA publishes securities regulation across provincial jurisdictions. FINTRAC publishes anti-money laundering compliance guidance. Each of these bodies produces documents that compliance and legal teams at RBC, CIBC, and BMO need to query regularly.
The bilingual requirement adds a layer of complexity that US financial RAG does not have. Federally regulated entities must serve employees in both official languages. Internal policies are published in English and French. OSFI guidelines are available in both. A retrieval system that only handles English queries returns incomplete results for French-speaking compliance staff in Quebec operations.
Many Toronto financial companies have US subsidiaries. TD Bank operates TD Bank, N.A. in the US under OCC supervision. RBC has US wealth management operations. Scotiabank has US broker dealer operations under FINRA. These entities face different regulatory requirements than their Canadian parent companies, and the same query topic (stress testing capital requirements, mortgage underwriting standards, AML thresholds) may have materially different answers in the two jurisdictions.
A RAG system that does not handle jurisdiction disambiguation will merge Canadian and US regulatory answers in a way that could mislead the user. The system needs to either filter by jurisdiction or return clearly labeled results from both jurisdictions when the query is cross-border.
Every document is tagged with a jurisdiction field at ingestion: CA, US, or both. For entities with mixed-jurisdiction content (TD Bank Group documents that address both OSFI and OCC requirements), we tag at the section level. At query time, jurisdiction filters prevent incorrect cross-border answers.
OSFI supervisory guidelines, capital adequacy requirements (CAR guideline), stress testing guidance (DFAST/CCAR equivalents), and residential mortgage underwriting guidelines (B-20) are treated as primary sources. OSFI documents are versioned: earlier guidance letters do not supersede current guidelines. Version metadata is tracked at ingestion.
Canadian securities regulation is provincially administered through the CSA. Ontario Securities Commission, AMF (Quebec), and BCSC rules are tagged by province. A query from a RBC Capital Markets compliance officer about prospectus requirements returns Ontario-specific rules by default, with an option to surface other provincial rules for cross-listing analysis.
FINTRAC publishes AML and ATFF guidance that differs from US FinCEN requirements. The two are tagged separately. A query about beneficial ownership reporting thresholds returns the current FINTRAC threshold for Canadian entities and the FinCEN threshold for US subsidiaries, labeled by jurisdiction.
Monolingual English embedding models score French-language chunks lower for English queries even when the content is equivalent, the model lacks the training signal to encode cross-language semantic proximity. We use mE5 (multilingual E5) or LaBSE for bilingual corpora. Both are trained on aligned translation pairs and encode English and French representations of the same regulatory concept close together in embedding space. An English query about OSFI mortgage underwriting returns the correct French-language B-20 passage.
A Scotiabank compliance analyst working in French can query in French and retrieve content from English-language documents. A bilingual policy team can submit queries in either language and receive results without language-specific configuration. The system handles both directions uniformly because the embedding space is shared across languages.
Even when retrieval is language-agnostic, the source citation tells the user which language version of the document the result came from. A result sourced from the French version of an OSFI guideline is labeled as such. For teams that need to cite the official French or English version in a regulatory submission, this matters.
When a document exists in both English and French versions, we ingest both and deduplicate at the semantic level. The two language versions of the same OSFI guideline are linked by document ID so a query that retrieves from one version can also surface the corresponding passage in the other language on request.
The discovery call starts with your document corpus: which regulatory bodies are in scope, whether the corpus is bilingual, whether it includes US subsidiary regulatory documents, and what queries your compliance or legal team submits most frequently.
After the call we deliver a written scope within two business days. For Canadian financial services projects, the scope includes: jurisdiction tagging strategy, embedding model recommendation with reasoning on bilingual performance, version management for OSFI guideline updates, access control requirements, and evaluation criteria drawn from real query examples from your team.
Build takes four to eight weeks. We run evaluation on 80-100 queries including bilingual test cases and cross-border disambiguation queries before handoff. You receive benchmark numbers across both language directions.
Describe your regulatory document library, the jurisdictions in scope, whether bilingual retrieval is required, and the queries your team needs to answer. We reply within one business day.