Automotive

Automotive dealerships have complex operations and high customer volume. AI can handle both.

Used car managers running manual pricing comps. Service schedulers managing inbound call volume manually. Parts staff fielding catalog lookups by phone. Warranty administrators processing claim paperwork one document at a time.

We build AI systems for automotive dealers and OEMs that handle the operational and document processing layer, integrated with your DMS, your parts catalog, and your customer data.

How we work

Tell us about your dealership operations workflow.

What we build.

Five specific AI workflows for automotive dealer operations.

Inventory analysis and pricing optimization

AI analyzes days-on-lot, market price data, trim-level demand, and competitor inventory to generate pricing recommendations and markdown alerts for your used vehicle inventory, without a used car manager running manual comps.

Service appointment scheduling and follow-up

An AI voice or chat agent handles inbound service appointment requests, sends reminders, and follows up after service completion. Reduces scheduling desk call volume and improves show rate for scheduled appointments.

Parts catalog search and cross-reference

AI search across your parts catalog (by OEM number, description, vehicle application, or competitor cross-reference) that understands parts language and returns accurate results. Service advisors find parts faster without calling the parts counter.

Warranty claim document processing

Extract structured data from warranty claim forms, repair orders, and OEM correspondence. Classify claims by warranty type, coverage code, and approval status. Reduces warranty administrator time and submission error rates.

Customer re-engagement campaigns

AI identifies service-due customers, lapsed buyers, and lease-end opportunities from your DMS data, and generates personalized outreach copy for email and SMS campaigns segmented by customer history and vehicle.

Who we build for.

Franchise dealers and dealer groups managing multiple rooftops
Independent used vehicle dealers with active inventory management needs
Automotive technology companies adding AI to DMS or CRM platforms
OEM field operations teams processing warranty documentation at scale
Service drive operations with high appointment and follow-up volume

Who this isn't for.

Single-point dealers with low transaction volume
We have a minimum engagement size for fit reasons. A single-point dealer selling 30 units per month does not generate enough data volume for inventory AI or enough service volume for scheduling automation to provide meaningful ROI.
Dealers who want AI to negotiate prices autonomously
AI provides pricing analysis and recommendations. Final pricing decisions (especially in F&I and negotiation) require your sales team. We do not build autonomous price negotiation systems.
Companies looking for real-time market data without a data source
Inventory pricing AI requires access to market data feeds (vAuto, Lotame, Kelley Blue Book API, or equivalent). If you do not have or cannot access market pricing data, the AI cannot generate meaningful pricing recommendations.

Frequently asked questions.

Can this integrate with our DMS (CDK or Reynolds & Reynolds)?: CDK Global and Reynolds & Reynolds both have third-party integration programs. CDK integrations use the CDK Partner Program API. Reynolds integrations use the Reynolds Connect API. Both require third-party authorization agreements with the DMS provider. We handle the technical integration once authorization is in place. Some DMS modules have limited API access; we scope what data is available on the discovery call.
Can we access OEM data through this system?: OEM data access (warranty coverage files, technical service bulletins, recall information) requires your dealer code authorization with the OEM's dealer data program. We build the integration once you have the appropriate OEM credentials. We cannot access OEM systems on your behalf without dealer authorization.
How do you handle CCPA compliance for California customer data?: Customer data for California residents is subject to CCPA. We configure systems to support your opt-out mechanism, data deletion requests, and disclosure obligations. Customer data is not sold or shared with third parties and is used only within your contracted system. We provide a data processing addendum that addresses your CCPA obligations as a business.
Will service advisors actually use this?: Tools that sit outside the service advisor's existing workflow do not get used. We build integrations that surface AI-generated information inside the tools your service advisors already use, your DMS write-up screen, your service scheduler, or a web app that mirrors their existing workflow. Adoption is higher when the AI is invisible infrastructure, not a new application.

Ready to automate your dealership operations?

Tell us your rooftop count and which operational workflow consumes the most staff time. We will reply within one business day with a rough scope and price range.

Automotive dealerships have complex operations and high customer volume. AI can handle both.

We build AI systems for automotive dealers and OEMs that handle the operational and document processing layer, integrated with your DMS, your parts catalog, and your customer data.

What we build.

Five specific AI workflows for automotive dealer operations.

Inventory analysis and pricing optimization

Service appointment scheduling and follow-up

Parts catalog search and cross-reference

Warranty claim document processing

Customer re-engagement campaigns

Who we build for.

Franchise dealers and dealer groups managing multiple rooftops

Independent used vehicle dealers with active inventory management needs

Automotive technology companies adding AI to DMS or CRM platforms

OEM field operations teams processing warranty documentation at scale

Service drive operations with high appointment and follow-up volume

Who this isn't for.

Single-point dealers with low transaction volume

We have a minimum engagement size for fit reasons. A single-point dealer selling 30 units per month does not generate enough data volume for inventory AI or enough service volume for scheduling automation to provide meaningful ROI.

Dealers who want AI to negotiate prices autonomously

AI provides pricing analysis and recommendations. Final pricing decisions (especially in F&I and negotiation) require your sales team. We do not build autonomous price negotiation systems.

Companies looking for real-time market data without a data source

Inventory pricing AI requires access to market data feeds (vAuto, Lotame, Kelley Blue Book API, or equivalent). If you do not have or cannot access market pricing data, the AI cannot generate meaningful pricing recommendations.

Frequently asked questions.

Can this integrate with our DMS (CDK or Reynolds & Reynolds)?

CDK Global and Reynolds & Reynolds both have third-party integration programs. CDK integrations use the CDK Partner Program API. Reynolds integrations use the Reynolds Connect API. Both require third-party authorization agreements with the DMS provider. We handle the technical integration once authorization is in place. Some DMS modules have limited API access; we scope what data is available on the discovery call.

Can we access OEM data through this system?

OEM data access (warranty coverage files, technical service bulletins, recall information) requires your dealer code authorization with the OEM's dealer data program. We build the integration once you have the appropriate OEM credentials. We cannot access OEM systems on your behalf without dealer authorization.

How do you handle CCPA compliance for California customer data?

Customer data for California residents is subject to CCPA. We configure systems to support your opt-out mechanism, data deletion requests, and disclosure obligations. Customer data is not sold or shared with third parties and is used only within your contracted system. We provide a data processing addendum that addresses your CCPA obligations as a business.

Will service advisors actually use this?

Tools that sit outside the service advisor's existing workflow do not get used. We build integrations that surface AI-generated information inside the tools your service advisors already use, your DMS write-up screen, your service scheduler, or a web app that mirrors their existing workflow. Adoption is higher when the AI is invisible infrastructure, not a new application.

Ready to automate your dealership operations?

Tell us your rooftop count and which operational workflow consumes the most staff time. We will reply within one business day with a rough scope and price range.